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Refund and cancellation policy

Last updated: November 3, 2026

ResAgent is operated by Big Lever Ventures LLC. Purchases are Sold through Link, with payments and transaction support handled by Stripe/Link.

Payments and refunds

Payments are generally non-refundable. We do not provide refunds for unused subscription time, unused resume credits or a change of mind, except where required by law or the applicable Sold Through Link terms and refund policy.

This policy does not limit rights required by law, including applicable cooling-off rights and rights relating to products that are faulty, not as described, or not fit for purpose. The Sold Through Link terms and Link’s refund policy apply. Where those rules provide greater protection, they control. Stripe/Link may review and issue refunds under those rules, even where our policy would otherwise restrict a refund.

How to request a refund

Contact Link support for payment or refund requests. Refund requests are reviewed under Link’s policy; submitting a request does not guarantee approval. For service or cancellation assistance, contact help@resagent.ai.

Trial, renewal and cancellation

Stripe charges an exact prorated initial amount, plus applicable tax, shown at checkout. The website’s whole-dollar introductory price is rounded upward for display only, not for the charge. The first renewal is fixed seven days after your price quote; time spent completing checkout shortens the period after payment. After that, the subscription automatically renews at $49/month for up to 100 resumes per month, plus applicable tax.

You may cancel at any time to stop future renewals. Cancel before the first renewal date shown at checkout to avoid the $49 monthly charge. The initial payment and monthly charges already paid are not refunded merely because you cancel.

Manage or cancel your subscription through your Link account. See Link’s subscription cancellation guidance, or contact help@resagent.ai for assistance.