Terms & conditions

ResAgent is a job-discovery and resume-writing service operated by Big Lever Ventures LLC (“ResAgent”, “we”, “us”). These terms apply to the prorated introductory period, to any subscription that follows, and to the information you give us while using it. Your agreement for use of ResAgent is with Big Lever Ventures LLC. By continuing to use the service, you agree to these terms. You must be at least 18 and, if acting for an organisation, have authority to agree on its behalf.

Stripe charges a prorated initial amount for the period ending seven days after your price quote. The website rounds the quoted base USD amount upward to a whole dollar for display only; the actual initial charge is Stripe’s exact amount, plus applicable tax, shown at checkout. The first renewal date is fixed when quoted, so time spent completing checkout shortens the introductory period after payment. After that, the subscription automatically renews at $49 per month for up to 100 resumes per month, plus applicable tax. You may cancel at any time to stop future renewals. Cancel before the first renewal date shown at checkout to avoid the $49 monthly charge.

Payments are generally non-refundable. We do not provide refunds for unused subscription time, unused resume credits or a change of mind, except where required by law or the applicable Sold Through Link terms and refund policy. The initial payment and monthly charges already paid are not refunded merely because you cancel. See our refund and cancellation policy.

Purchases are Sold through Link. The Sold Through Link terms and Link’s refund policy apply. This policy does not limit statutory rights or Stripe/Link’s refund authority; where those rules provide greater protection, they control. Manage or cancel your subscription through your Link account. For payment or refund requests, contact Link support. For service or cancellation assistance, contact help@resagent.ai.

We research openings that fit your goals, learn your experience in depth, and write finished resumes tailored to each listing. You review each resume and post the application yourself. You decide what to submit, where, and when.

You are responsible for making sure the information you give us is accurate and that you are entitled to use it. We use it to write your resumes and to find work that fits your experience and goals.

You retain your rights in the information and materials you provide. You grant us permission to host and process them only to provide the service. As between you and ResAgent, you may use the resumes prepared for you, subject to any third-party rights. You must have the necessary rights to all inputs and review outputs for accuracy before using them. AI-generated content may be inaccurate and is not a substitute for regulated professional advice without qualified oversight.

Big Lever Ventures LLC retains ownership of ResAgent’s software, documentation, and branding. Your subscription grants a limited, non-exclusive, non-transferable right to use the service, not ownership of the service itself.

You must not use the service unlawfully, for fraud or spam, or to infringe intellectual property rights. Do not introduce malware, probe or interfere with security, scrape the service, bypass safeguards or usage limits, or attempt to jailbreak its AI systems. Do not generate illegal content, deceptive deepfakes, hate speech, or malware.

We may refuse or filter outputs and remove or restrict content that violates these terms. Rights holders can report infringement to help@resagent.ai, identifying the material and their rights. Repeated infringement may result in termination.

We may suspend or terminate access for material breach, non-payment, security or fraud risk, or repeated or serious policy violations. You are responsible for keeping your account credentials confidential and for activity under your account.

ResAgent does not guarantee interviews, employment, screening results, or any other hiring outcome. Hiring decisions are made by employers, not by us. A tailored resume is written to present your case to a hiring manager; it cannot decide anything on your behalf.

We aim to deliver work that is carefully made and honestly based on what you tell us. Beyond that, the service is provided “as is” and “as available”. To the maximum extent permitted by law, Big Lever Ventures LLC disclaims all implied warranties, including the implied warranties of merchantability and fitness for a particular purpose. We do not guarantee uninterrupted or error-free performance.

We are not liable for indirect or consequential loss, including lost earnings, arising from your use of the service. Nothing in these terms limits liability that cannot lawfully be limited.

We may update these terms as the service changes. The date at the top of this page shows the version now in force.

Questions about these terms or your subscription: help@resagent.ai.